I had a fantastic stay at Hotel Kossak, enjoying the beautiful views of Wawel Castle from my room. The staff were incredibly helpful, assisting me with booking tours and providing great tips for my exploration of Krakow. The breakfast buffet offered a wide variety of delicious options to start my day, although the dining area could get a bit crowded. Overall, it was a perfect base for my city break, and I would gladly return.
Rooms
9.0
My room was clean and comfortable, featuring a lovely view over the castle. The bathroom was well-maintained with plenty of hot water available. However, I could have used a bit more milk for my coffee.
Service
10.0
The service was really good. The staff at reception were always friendly and willing to assist with any questions or reservations I needed. Monika, in particular, was so helpful in organizing my tours.
Location
9.0
The hotel's location was fantastic, just a short walk to the main square and close to many attractions. I enjoyed strolling along the river towards Schindler's Factory and the Jewish district.
Dining
8.0
Breakfast was absolutely excellent, with a broad selection to choose from. I dined in the downstairs restaurant, which provided good food but felt somewhat upscale for casual dining.
Facilities
9.0
The hotel facilities were well-maintained with complimentary water and tea-making facilities provided daily. There was a rooftop restaurant which offered stunning views, although I didn’t get the chance to dine there.
Mary
United States of America,
February
2025
5.0/10
I had a wonderful stay at Hotel Kossak, enjoying the amazing views of Wawel Castle and the Vistula River from my room. The staff was incredibly welcoming and helpful, assisting with tour bookings and providing complimentary water in the room. While the breakfasts were extensive and delicious, I did find the restaurant hours a bit inconsistent, which might make dining a challenge at times. Overall, this hotel is perfect for a city break with its comfortable accommodations and ideal location.
Rooms
10.0
My room was well-equipped with a coffee machine and offered stunning views of the castle. The bed was exceptionally comfortable, making for restful nights.
Service
10.0
The service throughout my stay was extremely professional and attentive. The staff went above and beyond to meet my needs and ensure a pleasant experience.
Location
10.0
I loved the hotel's prime location, just a short walk from the main square and close to iconic sites like Wawel Castle and the Jewish Quarter. It made exploring the city so easy.
Dining
8.0
Breakfast offerings were vast and catered to all tastes, from traditional Polish dishes to fresh fruit and pastries. However, I did encounter some issues with restaurant availability during my stay.
Facilities
8.0
The hotel had excellent facilities, including a cozy bar area where I could relax after a day of sightseeing. However, I wished the restaurant hours were more consistent for convenience.
Frank
United States of America,
November
2024
5.0/10
I had a fantastic four-night stay at Hotel Kossak. The view of Wawel Castle from my room was amazing, and the location was perfect for exploring the city on foot. While the breakfast spread was impressive and offered a variety of delicious options, I noticed the dining area got quite crowded at peak times. The staff was mostly friendly, but I did encounter some service challenges during meals. Overall, I'd definitely love to return and experience it all over again.
Rooms
10.0
My room was spacious and very clean with a gorgeous view of Wawel Castle. The large bed was incredibly comfortable, ensuring restful nights during my stay.
Service
7.0
The service from the staff was mostly excellent, though there were moments of unprofessionalism at breakfast that stood out to me. Some team members were too chatty with each other during service.
Location
10.0
The hotel's location is ideal, just a short walk from the main attractions including the Market Square. I loved having Wawel Castle right outside my window.
Dining
8.0
Breakfast had a wonderful variety, featuring both local and continental options. However, the restaurant could feel quite cramped during busy times, affecting the overall experience.
Facilities
9.0
The hotel facilities were well-maintained, and the rooftop bar provided a stunning atmosphere to unwind. Unfortunately, parking was a bit tricky, but the staff helped me find a spot.
Scott
United States of America,
November
2024
6.6/10
I had an overall excellent experience at Hotel Kossak. the location was perfect for exploring the city, with beautiful views of Wawel Castle just a short walk away. The staff were very helpful, providing insights and assistance throughout my stay. though I did find the breakfast to be a bit lukewarm at times. My room was clean and comfortable, but I would have appreciated some extra amenities like more milk for my coffee.
Rooms
8.0
My room was stunning and well-equipped. I especially enjoyed the amenities like the coffee machine and stocked minibar. However, it felt smaller than I expected based on the photos.
Service
9.0
The staff were friendly and attentive, always ready to help with my requests. they even assisted me in booking excursions and transportation. Their professionalism made a significant difference in my stay.
Location
9.0
Hotel Kossak is in an ideal location, just a quick 10-minute walk from the main square. it’s also close to the river and attractions like the old Jewish ghetto. I found it very convenient for all my sightseeing.
Dining
7.0
The breakfast offered a great selection. from tasty pastries to hearty Polish options. But sometimes, the hot dishes could have been hotter, which was a bit disappointing.
Facilities
7.0
The hotel facilities were well-maintained, including the rooftop restaurant which offered stunning views. I just wish the downstairs bar had a more vibrant atmosphere and was open later.
Ralph
United States of America,
October
2024
7.2/10
My stay at Hotel Kossak was quite enjoyable, with the amazing views of Wawel Castle being a highlight. The breakfast options were extensive and delicious, setting a positive tone for each day. However, I did experience some disappointment with a restaurant booking that was canceled without prior notice, which left me feeling overlooked. Overall, the hotel's ambiance and attentive staff contributed significantly to my stay. 😊
Rooms
10.0
I stayed in a spacious family room, which had a lovely view over the river and castle. The bed was comfortable, and I appreciated the thoughtful amenities, including tea and coffee facilities.
Service
8.0
The staff were friendly and very helpful, especially when giving directions and helping me plan my days. However, the uncommunicated cancellation of my rooftop restaurant booking marred the experience a bit.
Location
10.0
The hotel is perfectly located, just a short walk from the bustling main square and right across from the river and the castle. I loved being able to see the castle from my window.
Dining
8.0
Breakfast was very good with a wide selection, and I especially enjoyed the scrambled eggs. The rooftop restaurant provided fantastic food and views, but my cancelled reservation was frustrating.
Facilities
9.0
The facilities were well-maintained, and I really enjoyed the sauna during my stay. Everything else was as promised, which contributed to my comfort while there.